Shipping & Returns
Orders Shipped/Delivered
winestore. is committed to delivering your product in excellent condition and in a timely manner. All of the items (except pre-orders and Bordeaux futures) on our website are in-stock in our temperature controlled storage and available for immediate shipment. Order processing time is contingent upon credit card authorization, and does not include weekends or holidays.
Order Damaged in Transit
winestore. uses specially designed packaging of the highest quality to protect your wine in transit. However, in the unusual event you do experience a problem with a shipment, please contact us within 7 days of your purchase date. We may require the return of unopened bottles. We may offer a replacement, discount, refund, or an account credit to be used for a later purchase. winestore. is not responsible for damage to wine, including leakage or damaged corks, resulting from heat or extreme temperatures during shipment. Please contact us within 7 days of your purchase date at 017-603 0551. We would like the opportunity to correct the situation.